Thermomix® USA Help Center

Information by Vorwerk® LLC, maker of the Thermomix®

Thermomix®TM7™

  • All about the Thermomix® TM7™ Pre-order Process

    1. What are the new features of the new Thermomix® TM7™? How does it differ from TM6®? The new Thermomix® TM7™ is truly next-level. It’s the result of over 50 years of engineering and culinary exp...

  • All about the TM7 Varoma®

    In this article you'll find usefull tips and tricks related to the Thermomix® TM7 Varoma® the related temperatures and the steaming mode.Where can I find the Varoma® temperature?Select 'Steaming mo...

  • How do I best clean my Thermomix® TM7?

    Keeping your TM7 clean is simple with the right techniques. This FAQ provides clear guidance on how to clean different parts of the device, including the housing, display, mixing bowl, and accessor...

  • How does the locking mechanism of the Thermomix® TM7 work?

    The 'digital twin' display on the TM7 provides real-time indications of the lid locking status. The locking mechanism does not open immediately, but with a slow delay is a safety feature to allow t...

  • All about the TM7 mixing bowl.

    In this article, you'll find information about the TM7 mixing bowl, including its insulation features and pin material. It covers practical aspects such as preventing food from sticking, the flexib...

  • What you need to know about the TM7 device base.

    The Thermomix® TM7 is designed for stability, ease of use, and safety during cooking. This FAQ explains the TM7's behavior during use, including base movement and wobbling. It also provides importa...

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Cook

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Service

  • Update Your Profile Picture on MyThermomix App (For Consultants Only)

    Note: The MyThermomix App is for the Thermomix Independent Consultants only Follow these simple steps to update your profile picture in your MyThermomix application.Log in to your MyThermomix app.C...

  • What’s included in the latest Thermomix® TM7 Software Update?

    We’re constantly improving Thermomix® to bring you the best cooking experience. With this latest software update for your TM7, you’ll get new features and enhancements — all delivered directly via ...

  • How long will my TM6 be supported after sales end?

    Even after discontinued sales, Thermomix will continue to support the TM6 model, including service, repairs, and spare parts, for up to 10 years from the date of purchase. While software updates wi...

  • How to get a software update for my TM6?

    Information about the version of your appliance and its software is available under "Thermomix Version & Update" in your Thermomix Menu Settings. Your TM6 receives a new update automatically when d...

  • How to Perform a Factory Reset on TM6

    To perform a factory reset on your Thermomix TM6: Prepare: Make sure you know your Cookidoo email and password, as well as your home Wi-Fi password. Start the Reset: Turn on your TM6. Go to Ma...

  • Kobold Troubleshooting & Bug fixes

    Both the Thermomix® unit and the Vorwerk® VC100 are built to last, pushing innovation to its limits. View and download a complete copy of the: Vorwerk® VC100 Limited Warranty here My VC100 cordles...

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Buy

  • Guest Checkout – Frequently Asked Questions

    What is Guest Checkout?Guest Checkout is a feature that allows you to place an order on our website without creating or logging into a Thermomix account. It is designed to make the checkout process...

  • Fees and Early Payment for Affirm

    If you're curious about fees with Affirm or how to pay off your Affirm account early, here's what you need to know: Fees: Affirm charges a small monthly fee and an interest rate based on your app...

  • What is the contact information for Affirm?

    Phone number 855-423-3729 between the hours of 8:00 am and 11:00 pm Eastern Time seven days a week or https://helpcenter.affirm.com/s/contact-us https://www.affirm.com/

  • What accessories are included with a Thermomix® TM6?

    Thermomix® TM6® is the all-in-one kitchen appliance that makes accomplishing more possible. From meal planning, to cooking, to clean up, the TM6® has your back so you can seamlessly create the perf...

  • Can I use a converter with my Thermomix?

    The Thermomix® sold in the USA is not designed for use with a converter. Using one can cause damage to the unit, and repairs are only authorized for 110V UL-certified models. You can see the "UL" l...

  • Holiday Thermomix White printable card

    Purchasing a White Thermomix® as a present? We have a printable card for you! Click the link to download your printable White card. 

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Cookidoo® & Cook-key®

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Get Cooking with Thermomix®

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