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Solutions for payment options, financing and common questions asked before purchase.

• Will all the recipes I know and love be compatible with the TM6™?

  Yes, the TM5® recipes you've come to love will still be accessible and compatible with the TM6™. Some recipes that are developed for the TM6™ will not be compatible with the TM5®.

• Can I preorder the TM6™? I really want a Thermomix®, can I have a TM5® in the meantime?

  The Thermomix® Tm6™ will be available in the United States this summer. Please sign up for product updates on our website for the latest news and product updates - Thermomix.com

• What is the warranty on the TM6™?

  We will offer a generous two-year warranty on the TM6™ like we do for the TM5®.

• How much does the TM6™ cost?

  It will cost $1,499, plus shipping and applicable taxes.

• What are the new features of the TM6™ that are not on the TM5®?

  With the next generation of Thermomix®, we continue to make meal prep, cooking and clean up effortless, not exhausting. The TM6™ will feature new modes including Slow Cooking, Sous-Vide, Fermentat...

• What is the trade-in value of the US TM5® if a customer wants the TM6™?

  Because the TM6™ is not available in the US yet, we do not have a trade-in offer in place. Please sign up for product updates on our website to be the first to know - Thermomix.com

• Why should I buy a TM5® if a new product will be available soon?

  One of the main benefits is that you can start cooking and enjoying the world of Thermomix® in less than a week! We are offering the best promotions we've ever run with a value of more than $270 in...

• Why is the TM6™ available in other countries and not in the US?

  Thermomix® is currently available in more than 40 countries. To guarantee a successful rollout, we are releasing the TM6™ in phases, starting with Europe. You can be the first to see it in action b...

• When will the TM6™ be available in the US?

  To guarantee a successful rollout, we are releasing the TM6™ in phases, starting with Europe. Earliest availability will be June. If you would like product updates please sign up for product update...

• What does TM5 actually stand for?

  The Thermomix® TM5 got its name because it’s already the 5th generation of the Thermomix® appliance (following the VM 2200, TM3300, TM21 and TM31).

• Is the Thermomix® a good investment?

  Thermomix® users around the world experience the benefits of cooking from scratch every day. With a little planning owners can make fewer trips to the supermarket, buy fewer take-out meals, and exp...

• Is it easy to cook with Thermomix®?

  Yes! The Thermomix® has three cooking options: guided, automatic, and manual.  All users are sure to find the right option to help them with their specific needs. Additionally, the Thermomix® has a...

• What are the steps to buy a Thermomix®?

  The Thermomix® TM5 is sold through a network of passionate Thermomix® owners called Consultants. It is important for potential owners to see the Thermomix® in action before buying their own Thermom...

• What is the TM5 warranty included with purchase?

  The TM5 comes with a 2 year warranty for the Thermomix®. There is a limited 6 month warranty on the Varoma tray, Varoma lid, Varoma dish, simmering basket, butterfly whisk, mixing knife, mixing bow...

• Does Vorwerk®offer any financing options for purchases?

  Vorwerk® does not offer to finance directly to customers.  However, customers can choose the PayPal option for purchases and depending on the customer’s account with PayPal, there may be financing ...

• Bread: Pay Over Time step by step

  Quesitons about Bread financing? Need to see how to walk-through step by step? Please click the link below for a quick video to help walk you through step-by-step How to apply for Bread Financing S...

• How much electricity does the Thermomix® TM5 use and does it have a standby mode?

  It depends. The electricity consumption of the Thermomix® TM5 will vary according to which levels and temperatures you use. Generally speaking, the power needed corresponds to the speed and the for...

• What should I bear in mind if I want to give a Thermomix® TM5 as a gift?

  If you want to give a Thermomix® as a gift, please don't enter the recipient’s email address when you place the order, as we will produce a shipping notification when we send it out for delivery...

• What is the Contact Info for Bread Financing?

  Bread Financing Website phone: 844.992.7323 option 1  Email: support@Getbread.com

• Can I update my address information after my order has been placed?

  In most cases, orders cannot be modified after being placed.  Please call Customer Service during business hours at 888-867-9375, Monday through Friday 7am-7pm PST Saturday 7am-3:30pm PST. If the ...

• Is the Thermomix® TM5 also suitable for left-handers, and is the handle meant to be used to carry the appliance?

  The award-winning design of your Thermomix® TM5 makes it really easy for you to carry the appliance using the handle provided. What’s more, the Thermomix® TM5 is designed in such a way that it is s...

• Does Thermomix® USA offer financing options longer than 6 months for the purchase of a Thermomix®?

  Thermomix US is pleased to partner with Cross River Bank, to provide financing for the purchase of a new Thermomix, via Bread™ Pay Over Time loans.  The financing option is available to Customers i...

• Is the Thermomix® TM5 also suitable for left-handers, and is the handle meant to be used to carry the appliance?

  The award-winning design of your Thermomix® TM5 makes it really easy for you to carry the appliance using the handle provided. What’s more, the Thermomix® TM5 is designed in such a way that it is s...

• Does Thermomix® have an UL rating?

  Yes, we have a UL rating for the US market. You can see the logo on the bottom of the TM5. It represents that it is compliant with US standards of safety.

• What is the Trade-In Program?

  We do offer a Trade-in credit for previous Thermomix® or Bimby® models (TM31, TM21) to be traded-in after the purchase of a Thermomix® TM5 is made. We will credit your original payment method upon ...

• Can I update my method of payment after an order is placed?

  Unfortunately, we are unable to change or modify a payment once the order has been placed. To cancel an order please contact Customer Service during business hours at 888-867-9375, Monday through F...

• Can I purchase a 220v Thermomix® in the US?

  The US Market TM5 is 110v only. The Thermomix® TM5 has not been certified, designed nor tested for use with converters. While in theory a converter may work, Thermomix® US cannot recommend nor supp...

• Can Thermomix® be used in a commercial kitchen/business?

  Currently, the US Market warranty covers the US residential market.

• What is the return policy?

  We offer a money back guarantee within 30 days of the purchase. We highly encourage any purchase of the Thermomix® TM5 to book a demo, and use the Thermomix® within 30 days as a trial. If you feel ...

• How many TM5s can be purchased?

  Two TM5s can be purchased at one time. If there is interest in purchasing more than 2, customers should contact customer service at 1.888.867.9375 for more information.