To ensure the best purchase experience, please reach out to our Customer Happiness team prior to purchasing any product through shop.thermomix.com. We will request proof of your exemption status via photo of your official Government Exemption Card along with your Billing and Shipping details, prior to completing your purchase. Please note the billing and shipping address must match.
While there are many different types of exemption cards, certain restrictions apply, and we cannot provide tax exemption on any purchase placed by a reseller or entity. We will only provide tax exemption to individuals that are deemed eligible.
Taxes paid on purchases made prior to submitting required Tax Exemption information will not be reimbursed.
If you need further assistance, please contact us at https://service.thermomix.com/hc/en-us/requests/new. Our Customer Happiness agents will get back to you in 1-2 business days.