Thermomix® USA Help Center
Information by Vorwerk® LLC, maker of the Thermomix®
Get Cooking with Thermomix®
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Can I change or switch off the Thermomix® TM5 warning tone?
You can adjust the volume and duration of the Thermomix® TM5 warning tone, but it cannot be turned off completely for safety reasons. To stop the tone, either reduce the speed using the selector or...
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Can I do the Cookidoo® recipes for the Thermomix® Cutter only when owning one?
Absolutely, you can still prepare delicious recipes from Cookidoo® that specify the use of a Thermomix® Cutter, even if you do not possess one. The key is to adapt the recipe to your available tool...
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Can I use WiFi in hotels or campsites with my Thermomix ® appliance?
Yes, you can use WiFi in hotels or campsites with your Thermomix® appliance. Ensure that you have a stable internet connection to use all the features of your Thermomix® that require online access....
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How can I access scaled recipes?
Your Cookidoo® membership must be upgraded to 3.0. If you have already upgraded, you can access the pre-scaled recipes on Cookidoo® by clicking on serving size, and also scale any other Cookidoo® r...
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How do I connect my Thermomix to the Internet?
Internet set up for TM6® 1. Select Main Menu > Settings > Wi-Fi.2. Choose the Wi-Fi network to which you want to connect your Thermomix®TM64. Enter the password for your selected Wi-Fi network and ...
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How do I know if I have access to the new features in Cookidoo® 3.0 and should I upgrade?
Every Cookidoo® customer who has already upgraded their annual Cookidoo® membership has the feature. If you have not upgraded your membership, you will not have access to this feature. Of course,...
Cookidoo® & Cook-key®
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Access to Cookidoo® platform international
Here is the list of the worldwide Cookidoo platform https://cookidoo.com.au/foundation/en-AUAustralia, New Zealand, TaiwanLanguage: EnglishRegion: Australia https://cookidoo.at/foundation/de-AT...
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Are Thermomix®, Cookidoo® and the Cook-Key® safe from hacker attacks?
The Cook-Key® doesn’t allow an outside connection. External access is therefore not possible. The Thermomix® is only able to connect to the Cookidoo® recipe portal, which is operated by Vorwerk. ...
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Can a non US Cook-Key® be used on a US TM5?
Are you wondering if a non US Cook-Key® be used on a US TM5? Yes, a non-US Cook-Key® can be used with a US TM5. This setup allows users to access a non-US Cookidoo® account. However, ...
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Can I use my Cook-key® or TM6® with the purchase of the in-App IOS subscription?
Yes. As the One Year App IOS store Membership works for the Cookidoo® App, as well as the TM6®/Cook-key® devices.
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Can I add notes to my Cookidoo recipes?
Yes, you can add notes to your Cookidoo recipes in the "Hints & Tips" section. This section allows you to include useful details such as side dish ideas, specific tools or utensils, personal notes...
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Can I adjust the portion sizes for Cookidoo® recipes?
Yes, you can adjust portion sizes for Cookidoo® recipes. To do this, copy the recipe URL, go to "Created Recipes," and import it for customization. You can also adjust portion sizes manually. Be su...
Buy
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Are there any fees to use Affirm? Can I pay Affirm off early?
Yes, there is a small monthly fee and an interest rate based on approval. You can pay off your financing through Affirm early with no pre-payment penalty. Regarding Fixed APR Offer, customers can ...
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What is the contact information for Affirm?
Phone number 855-423-3729 between the hours of 8:00 am and 11:00 pm Eastern Time seven days a week or https://helpcenter.affirm.com/s/contact-us https://www.affirm.com/
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What accessories are included with a Thermomix® TM6?
Thermomix® TM6® is the all-in-one kitchen appliance that makes accomplishing more possible. From meal planning, to cooking, to clean up, the TM6® has your back so you can seamlessly create the perf...
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Can I use a converter with my Thermomix?
The Thermomix® sold in the USA is not designed for use with a converter. Using one can cause damage to the unit, and repairs are only authorized for 110V UL-certified models. You can see the "UL" l...
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Holiday Thermomix White printable card
Purchasing a White Thermomix® as a present? We have a printable card for you! Click the link to download your printable White card.
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Holiday Hanukkah Printable Card
Purchasing a Thermomix® as a Hanukkah present? We have a Hanukkah birthday card for you! Click the link to download your printable Hanukkah card.
Service
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How to Perform a Factory Reset on TM6
To perform a factory reset on your Thermomix TM6: Prepare: Make sure you know your Cookidoo email and password, as well as your home Wi-Fi password. Start the Reset: Turn on your TM6. Go to Ma...
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Kobold Troubleshooting & Bug fixes
Both the Thermomix® unit and the Vorwerk® VC100 are built to last, pushing innovation to its limits. View and download a complete copy of the: Vorwerk® VC100 Limited Warranty here My VC100 cordles...
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My VC100 cordless vacuum cleaner isn’t working
Make sure that the cleaner’s battery is charged.The VC100 should be charged for around 5 hours before you use it for the first time, or if you haven’t used it for a long time. Also check that the c...
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The dust chamber on my VC 100 cordless vacuum cleaner won’t click into place properly
Please try the following steps:Make sure that the dust chamber is attached the right way round (the indentation on the filter unit must be on the same side as the release button).Also check whether...
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My VC100 cordless vacuum cleaner isn’t charging and the function indicator is off.
Please make sure that the main charger, charging unit, and cordless vacuum cleaner are all connected and that the main charger is plugged into a working socket.If it still doesn’t charge up, then p...
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The function indicator on my VC100 cordless vacuum cleaner is flashing quickly.
If the function light is flashing, it could be caused by a couple of things: If you try to switch the device on while it is connected to the charger. If so, take the device off the charging unit fi...
Cook
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About the Thermomix® Sensor
Here you can find the Thermomix® Sensor Booklet in practical PDF format.
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Sensor Manual
You recently bought a sensor? We wish you all the best with this device. To make it easier for you to get started and get the most out of your device, we have compiled a user manual for the device....
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Can I wash/blanch meat in my Thermomix?
Safe Handling of Raw Meat and Poultry Washing Raw Meat and Poultry Do not wash raw poultry, beef, pork, lamb, or veal before cooking. Washing these meats can spread bacteria to other foods, utensil...
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Can I check the next steps of a recipe on my TM6™ while I am waiting for the current step to finish?
Yes, you can check the next steps of a recipe on your TM6™ while you are waiting for the current step to finish. While waiting, tap the field with three dots next to the ‘Next’ button. Choose ‘Reci...
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Why doesn’t the Thermomix® TM5 use steam pressure, like a pressure cooker?
We decided on non-pressurized steam cooking because of the advantages it offers over cooking in a pan. For example, when you cook vegetables in a pan, the majority of the minerals, vitamins, flavor...
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Does the Thermomix® use induction heating?
No, the Thermomix® TM5 or the TM6™ does not have an induction heating system – it uses an integrated direct heating system instead. This is a big advantage as the integrated direct heating system ...