You can adjust the volume and duration of the warning tone as you desire. For safety reasons, the tone can’t be switched off entirely. You can stop the tone by reducing the speed (turning the selec...

WiFi networks at campsites or hotels, so-called “captive portals”, are not supported by Thermomix ®. If this is the case, we recommend using your smartphone's hotspot.

The Thermomix® is very quiet in most of its different modes.It may be noisier for a short time when starting to chop hard foods such as coffee beans, hard cheese, grains, ice or frozen fruits. This...

Just received a new Cook-key® or TM6™ and are ready to activate and unlock your 6-month membership?  Be sure to create your cookidoo® account on cookidoo.thermomix.com, please note, your account ne...

Read all instructions WARNING Not intended for use by children. • The Thermomix® TM5 is a kitchen appliance intended for use at home or in similar environments. Children must not be allowed to play...

The Cookidoo® recipe portal is solely owned by the Vorwerk company and is protected with the best methods available. The Thermomix® is only able to connect to the Cookidoo® recipe portal, which is ...

  Yes. Our customer service team can help transfer your Cookidoo account to the correct region. In order to process this request, we will need you to add your current billing address to your Cookid...

Yes. And with this configuration the user can access a non US Cookidoo® account.

Since the functionality of recipe notes was not used very often, the new version of Cookidoo ® does not support adding/creating/viewing notes for Cookidoo recipes. 

Unfortunately, it is not possible to adjust the recipes for more or fewer people with the Guided Cooking feature.You can, however, adjust this in manual mode. Make sure that the cooking times and t...

   Only one Cookidoo® account can be linked to a TM6™ at any one time. To switch between Cookidoo® accounts on your TM6™, you will need to log out and disconnect the TM6™ from your Cookidoo® profil...

Executive Chef at world-renowned restaurant Otium in Los Angeles, and former Chef de Cuisine at The French Laundry in Napa, Chef Tim Hollingsworth shares his passion for cooking and the Thermomix. ...

Watch and see how easy it is to plan your meals with the new Thermomix® Recipe Platform! Want more information? Come visit us online at https://cookidoo.thermomix.com

  Learn to cook with your Cook-Key® and Cookidoo® in 4 easy steps with this new video, then visit us at https://cookidoo.thermomix.com to access more than 41,000 recipes. Happy cooking!

Recently, we has become increasingly aware of accessories offered by third-party suppliers for its Thermomix® food processor. These items are intended to replace or complement original parts and ac...

  To ensure the best purchase experience, please reach out to our Customer Happiness team prior to purchasing any product through shop.thermomix.com. We will request proof of your exemption status ...

Purchasing a Thermomix® for that special wedding couple. We have a printable wedding card just for this occasion. Click the link to download your printable card. 

Purchasing a Thermomix® as a gift or special occasion? We have a printable card to give while the Thermomix is being shipped out. Click the link to download your printable card.

  Purchasing a Thermomix® as a Birthday present? We have a printable birthday card for you! Click the link to download your printable Birthday card.   

  The state of California imposes an Electronic Waste Recycling (E-Waste) Fee on certain electronic products containing video display screens. The Thermomix® TM6™ is subject to this fee.  Any TM6™ ...

  Not to worry, once the lid heats up while in use it should sit flat and create a seal making the Varoma lid and dish an effective steamer. If you find that your lid does not seal properly during ...

  If you purchase the protection plan alongside the purchase of a TM6™, you will be able to finance the entire purchase. However, if you purchase the protection plan after the purchase of a TM6™ ha...

    Once. The protection plan is a single replacement program that allows for a 1-time replacement of a like, or comparable product should it become defective.

  No. The protection plan is non-transferrable. If, however, you purchase a TM6™ with a protection plan as a gift, please contact Customer Service at service@thermomix.us or 888-867-9375 for assist...

  The protection plan covers a 1-time replacement of the entire TM6™ unit that is no longer functioning as a result of a mechanical or electrical breakdown, including those experienced during norma...

  To file a claim, you will need to have a US shipping address. If you do not, please contact service@thermoimx.us or 888-867-9375.

Washing raw poultry, beef, pork, lamb, or veal before cooking it is not recommended. Bacteria in raw meat and poultry juices can be spread to other foods, utensils, and surfaces. We call this cros...

Yes. If you click on the field with three dots next to the ‘Next’ button, you can select ‘Recipe Details’ and will get the opportunity to have a look at an overview of all steps of the current reci...

We decided on non-pressurized steam cooking because of the advantages it offers over cooking in a pan. For example, when you cook vegetables in a pan, the majority of the minerals, vitamins, flavor...

No, the Thermomix® TM5  or the TM6™ does not have an induction heating system – it uses an integrated direct heating system instead. This is a big advantage as the integrated direct heating system ...

No. Cookidoo® only contains recipes that are created and guaranteed by the Thermomix® Recipe Development Team. Customers can follow Thermomix® USA on Facebook to stay informed of news and developme...