Thermomix® USA Help Center
Information by Vorwerk® LLC, maker of the Thermomix®
Get Cooking with Thermomix®
- Thermomix® TM6™ Sous Vide Mode
- How do I Use the Varoma?
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IMPORTANT Steps for Setting up Your TM6™.
Now that you have your new TM6™, we want to help you set it up properly. Follow these steps to set your TM6™ Sign up for a Cookidoo® account at Cookidoo.Thermomix.com Skip this step if you alread...
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Where do I find Simple Ideas on my TM6™?
To find Simple Ideas on your TM6™, go to Menu>My Recipes > Saved Collections
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Important Safeguards for your TM6™.
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock and/or injury to persons, including the following: 1. Read all inst...
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What accessories from the TM5 and TM6 are compatible?
TM6 accessories like the mixing knife and mixing bowl are not compatible with the TM5 and vice versa. The bowls for each device can be inserted into the other, but you won’t be able to cook with th...
Cookidoo® & Cook-key®
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How can I create a shopping list in the Cookidoo® recipe portal?
You can create a shopping list directly in your Cookidoo Account. This makes it easier to keep track of your monthly cooking plan and ensure that you have all the ingredients for the recipes that y...
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My TM6™ is showing error code C665 - your user data is not available in this region
Error C665 happens when your Thermomix's country selection does not match your Cookidoo account's country. When this happens your Cookidoo account cannot communicate with your Thermomix due to data...
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What is Recipe Shopping? Can I Order my Ingredients Online?
How do I order ingredients online through Cookidoo®? Firstly, you must add the recipes to your shopping list and then view the list either in My week on the web or by clicking on the shopping cart...
- How to Organize Recipes
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My TM6 says it is connected to another Cookidoo® account. How do I fix this?
If your TM6 says Thermomix® gives you error code 655 or says "This Thermomix® is already linked to another Cookidoo® account. Please visit Cookidoo® to unlink it, or contact customer support" ...
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How do I connect my TM6® to Cookidoo®?
On your TM6™, simply go to ‘Settings’ and find your Cookidoo® profile, then log in with your Cookidoo® credentials on the Thermomix®. The TM6™ will automatically synchronize with your Cookidoo® acc...
Thermomix® Videos and Tutorials
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TM5 Mushroom Risotto
Want to see the Thermomix® TM5 in action? Check out this beautiful example of how easy it is to make a restaurant-style dish- Mushroom Risotto with Parmesan cheese Risotto TM5
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The Thermomix® TM5
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Thermomix®: 12 Kitchen Appliances in 1
What is Thermomix®? This video shows you in 15 seconds. Want to learn more? Come visit us now at http://www.thermomix.com
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Thermomix: Cookidoo®
Our Recipe Platform Cookidoo ® is an online treasure trove of official Thermomix ® recipes that will help you get even more out of your Thermomix ®. It will help you organize yourself better too – ...
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Thermomix® for Kids
With the new Thermomix® for Kids, children's dreams of helping Mom and Dad in the kitchen comes true. You can pick up yours today (while supplies last) shop.thermomix.com Happy Cooking!
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Chef Tim Hollingworth: Yam Porridge
Executive Chef at world-renowned restaurant Otium in Los Angeles, and former Chef de Cuisine at The French Laundry in Napa, Chef Tim Hollingsworth shares his passion for cooking and the Thermomix. ...
Buy
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Why am I Being Charged an E-waste Fee?
The state of California imposes an Electronic Waste Recycling (E-Waste) Fee on certain electronic products containing video display screens. The Thermomix® TM6™ is subject to this fee. Any TM6™ ...
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What is Hestan Cue?
You can find more information including troubleshooting by visiting their FAQ here: https://support.hestancue.com/en/support/solutions
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Black Measuring Cup [compatible with the Thermomix® TM6™ and TM5]
What are the benefits of the black measuring cup? The new design help reduce noise while kneading, blending, and milling Stays in place when you remove the lid By securing the measuring c...
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COVID-19 Shipping Updates
Can you provide an update on when I will receive my order? The best way to track your package is by using the UPS tracking tool available at https://www.ups.com/track and entering your UPS tracking...
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How do I use my free shipping voucher?
Customers can earn a free shipping voucher by either hosting or being a guest at a Cooking Experience. Please contact your consultant or Click Here to register for a Cooking Experience. You will re...
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How will I know my TM6® has been shipped? What are your shipping times?
You will receive an email with the tracking information once your TM6® is shipped. We ship all of our orders M/W/F and our estimated ship times are between 5-7 business days
Service
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There are stains in my Thermomix ® mixing bowl
All Vorwerk products meet exceptionally high quality standards, and the Thermomix ® is made of premium stainless steel that is very resistant to discoloration resulting from oxidation. It is very u...
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How do I care for my Rockstar?
Please find the mulit-language instructions here:
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I purchased a Hestan Cue through shop.thermomix.com and I need product support.
You can find troubleshooting support here: https://support.hestancue.com/en/support/solutions/19000103175
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TM6 User Manual
Download your TM6 User Manual here
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When do I need to replace my mixing knife?
The mixing knife will wear out over time if the Thermomix® TM6 is regularly used for chopping hard food. The table below shows recommended intervals for replacing the mixing knife. USE EXAMPLE...
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Can I change the contrast and/or brightness of the display on my TM6™? How can I change the volume and length of the notification sounds on my TM6™?
To change your settings, go to the following menu options under the Main Menu SETTINGS. SETTING THE LANGUAGESelect Main Menu > Settings > Language. SETTING THE COUNTRYSelect Country under Settings....
Cook
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Can I wash/blanch meat in my Thermomix?
Washing raw poultry, beef, pork, lamb, or veal before cooking it is not recommended. Bacteria in raw meat and poultry juices can be spread to other foods, utensils, and surfaces. We call this cros...
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Can I check the next steps of a recipe on my TM6™ while I am waiting for the current step to finish?
Yes. If you click on the field with three dots next to the ‘Next’ button, you can select ‘Recipe Details’ and will get the opportunity to have a look at an overview of all steps of the current reci...
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Why doesn’t the Thermomix® TM5 use steam pressure, like a pressure cooker?
We decided on non-pressurized steam cooking because of the advantages it offers over cooking in a pan. For example, when you cook vegetables in a pan, the majority of the minerals, vitamins, flavor...
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Does the Thermomix® use induction heating?
No, the Thermomix® TM5 or the TM6™ does not have an induction heating system – it uses an integrated direct heating system instead. This is a big advantage as the integrated direct heating system ...
- Safeguard Video
- Safety tips and getting the most out of your TM5
Internal Knowledge Base
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What are the heating issue troubleshooting steps?
To test the precise heating function the user needs a dry, empty mixing bowl with the heat dial set to 250 F speed 1. If the temperature reaches 250 F between 2-3 minutes, the precise heating funct...