Thermomix® USA Help Center
Information by Vorwerk® LLC, maker of the Thermomix®
Get Cooking with Thermomix®
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Can I change or switch off the Thermomix® TM5 warning tone?
You can adjust the volume and duration of the warning tone as you desire. For safety reasons, the tone can’t be switched off entirely. You can stop the tone by reducing the speed (turning the selec...
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Can I do the Cookidoo® recipes for the Thermomix® Cutter only when owning one?
No, you can do all recipes that ask for a Thermomix® Cutter also without it by manually slicing or grating the ingredients where it is asked for.
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Can I use WiFi in hotels or campsites with my Thermomix ® appliance?
WiFi networks at campsites or hotels, so-called “captive portals”, are not supported by Thermomix ®. If this is the case, we recommend using your smartphone's hotspot.
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How can I access scaled recipes?
Your Cookidoo® membership must be upgraded to 3.0. If you have already upgraded, you can access the pre-scaled recipes on Cookidoo® by clicking on serving size, and also scale any other Cookidoo® r...
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How can I find recipes on Cookidoo® that I can use with the Thermomix® Cutter?
You will be able to find recipes when you type ""Cutter"" in the search field on Cookidoo®. However, you will be able to use the Thermomix® Cutter with much more recipes than are officially marked....
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How do I know if have this feature and should I upgrade?
Every Cookidoo® customer who has already upgraded their annual Cookidoo® membership has the feature. If you have not upgraded your membership, you will not have access to this feature. Of course,...
Cookidoo® & Cook-key®
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Are Thermomix®, Cookidoo® and the Cook-Key® safe from hacker attacks?
The Cook-Key® doesn’t allow an outside connection. External access is therefore not possible. The Thermomix® is only able to connect to the Cookidoo® recipe portal, which is operated by Vorwerk. ...
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Can a non US Cook-Key® be used on a US TM5?
Yes. And with this configuration the user can access a non US Cookidoo® account. With the exception of a Cook-Key purchased in China, you will not be able to sync to a us account.
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Can I add notes to my Cookidoo recipes?
The “Hints & Tips” section is a great place to include details like: - side dish or serving ideas - specific tools or utensils to use - notes to yourself - variation suggestions 1. Import your...
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Can I adjust the portion sizes for Cookidoo® recipes?
You can import the recipe by copying the URL of the recipe in Cookidoo then go to created recipes and import and adjust the recipe to your liking! Here is a tutorial: https://cookidoo.thermomix.com...
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Can I connect several Cookidoo® accounts to my TM6™?
Only one Cookidoo® account can be linked to a TM6™ at any one time. To switch between Cookidoo® accounts on your TM6™, you will need to log out and disconnect the TM6™ from your Cookidoo® profil...
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Can I gift someone a Cookidoo® Membership?
Unfortunately, it is not possible to give a Cookidoo® subscription as a gift. If you need additional assistance please call our Customer Service team at: (888) 867-9375 from 6am to 6pm (PST) Mond...
Thermomix® Videos and Tutorials
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Chef Tim Hollingworth: Yam Porridge
Executive Chef at world-renowned restaurant Otium in Los Angeles, and former Chef de Cuisine at The French Laundry in Napa, Chef Tim Hollingsworth shares his passion for cooking and the Thermomix. ...
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Cookidoo® International Recipe Platform
Watch and see how easy it is to plan your meals with the new Thermomix® Recipe Platform! Want more information? Come visit us online at Cookidoo.thermomix.com
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Get Cooking with Cook-key® in 4 easy steps
Learn to cook with your Cook-Key® and Cookidoo® in 4 easy steps with this new video, then visit us at https://cookidoo.thermomix.com to access more than 70,000 recipes. Happy cooking!
Buy
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Holiday Hanukkah Printable Noir Card
Purchasing a Thermomix® Noir as a Hanukkah present? We have a Hanukkah birthday card for you! Click the link to download your printable Noir Hanukkah card.
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Holiday Thermomix White printable card
Purchasing a White Thermomix® as a present? We have a printable card for you! Click the link to download your printable White card.
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Holiday Noir Printable Card
Purchasing a Thermomix® Noir as a present? We have a printable card for you! Click the link to download your printable Noir card.
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Holiday Hanukkah Printable Card
Purchasing a Thermomix® as a Hanukkah present? We have a Hanukkah birthday card for you! Click the link to download your printable Hanukkah card.
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What is the Blade Cover & Peeler
https://www.thermomix.com/bladecover-and-peeler/
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What can I cook with the Blade Cover & Peeler
The Thermomix® Blade Cover & Peeler is the 2-in-1 accessory for the Thermomix® TM6® and TM5 that will take your cooking to the next level. Clean, scrub and peel vegetables without the mess or fuss ...
Service
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What is the Vorwerk-Thermomix® Toll free number?
The toll-free line for Customer Service is 888-867-9375. Agents are available Mon-Fri 6am-6pm, Saturdays 7-3:30pm Pacific Time. We have agents available in English and Spanish. If you speak other ...
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Thermomix Measuring Cup - Safety Announcement August 2022
Explanation of the safety warning message The measuring cup that is used as the standard Thermomix® TM6 (black) is inserted in such a way that it sits firmly in place. This prevents the measuring...
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How do I clean my THERMOMIX® Noir -limited edition?
Care Instructions To maintain the long-lasting appeal of the black shell, please follow these care instructions: Only clean the surface with a soft, damp cloth - for example use a microfibe...
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Why did my knife turn black?
The discoloration is completely harmless, with no effects on biocompatibility, hygiene, function and lifetime of the Mixing Knife. The discoloration, which is a passivation layer, might occur after...
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My Varoma lid does not sit flat
Not to worry, once the lid heats up while in use it should sit flat and create a seal making the Varoma lid and dish an effective steamer. If you find that your lid does not seal properly during ...
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Can I Finance The Purchase Of Thermomix Care Powered By Extend?
If you purchase the protection plan alongside the purchase of a TM6™, you will be able to finance the entire purchase. However, if you purchase the protection plan after the purchase of a TM6™ ha...
Cook
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Can I wash/blanch meat in my Thermomix?
Washing raw poultry, beef, pork, lamb, or veal before cooking it is not recommended. Bacteria in raw meat and poultry juices can be spread to other foods, utensils, and surfaces. We call this cros...
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Can I check the next steps of a recipe on my TM6™ while I am waiting for the current step to finish?
Yes. If you click on the field with three dots next to the ‘Next’ button, you can select ‘Recipe Details’ and will get the opportunity to have a look at an overview of all steps of the current reci...
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Why doesn’t the Thermomix® TM5 use steam pressure, like a pressure cooker?
We decided on non-pressurized steam cooking because of the advantages it offers over cooking in a pan. For example, when you cook vegetables in a pan, the majority of the minerals, vitamins, flavor...
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Does the Thermomix® use induction heating?
No, the Thermomix® TM5 or the TM6™ does not have an induction heating system – it uses an integrated direct heating system instead. This is a big advantage as the integrated direct heating system ...
- Safeguard Video
- Safety tips and getting the most out of your TM5