Call Us: 1-888-867-9375
8:00am to 6:00pm PST Monday-Friday
Home Cooking, Made Easy
Fast, Healthy Meals
See It In Action
Press & Media Inquiries
Recipes & more
Recipes & more
New articles and comments
How can I update the software on my Thermomix ® TM5?
Is everything on the TM5 food safe?
Is there a thin plastic cover on the touchscreen of a new TM5?
What if the scale in a TM5 is not working properly? (This could be the scale jumping from 0 to max, the weight fluctuating without additional ingredients, or the weight amount doesn’t seem right.)
What if the mixing knife (blade set) is not working properly in a TM5? It is possible to hear the Thermomix motor moving but the mixing knife is not moving.
Is it possible for food to burn and stick on the bottom of a Thermomix mixing bowl?
Is it possible the TM5 could have trouble heating food if it is overloaded with a lot of ingredients or frozen ingredients?
Thermomix sells mixing bowls in many countries around the world. Does a non US mixing bowl work in the US version of the TM5?
What if a TM5 does not heat food quickly or at all?
What if the Thermomix switches off unexpectedly?
What does error code C561 mean?
Does Vorwerk have an international service web page?
What if the reverse mode, scale, or modes goes on and off at random while cooking with the Thermomix? Does this mean the Thermomix is broken and needs to be replaced?
What if the lid of the TM5 leaks?
What if the locking mechanism of the TM5 no longer works properly?
Is the blade/mixing knife in a TM5 susceptible to breaking into pieces?
What is Vorwerk's Toll Free Number?