Sometimes, your Thermomix® TM6 may display system messages ranging from C700 to C999. If you encounter one of these messages, you can find instructions on how to address it by referring to the message displayed on your Thermomix® screen in this article.
Please identify the code on your Thermomix® TM6 and find it in the list down below.
If you need further assistance, please contact us at https://service.thermomix.com/hc/en-us/requests/new. Our Customer Happiness agents will get back to you in 1-2 business days.
C700
| Message | Advice |
|
C700 Wi-Fi connection to router could not be established. |
Check your internet connection by restarting your internet router. If you are using your mobile phone as hotspot or your WiFi has certain restrictions, please check with your internet provider. Make sure you are using the right WiFi password. Perform factory reset. If the error persists, contact Customer Happiness. |
C702
| Message | Advice |
|
C702 Connection lost. Reconnect via WiFi settings and try again. |
Check your internet connection by restarting your internet router. If you are using your mobile phone as hotspot or your WiFi has certain restrictions, please check with your internet provider. Make sure you are using the right WiFi password. Perform factory reset. If the error persists, contact Customer Happiness. |
C705
| Message | Advice |
|
C705 Wi-Fi connection to router could not be established. |
Check your internet connection by restarting your internet router. Please try to synchronise by logging out of Cookidoo and login again. If it does not work, deactivate WiFi on your Thermomix TM6, restart the device and login to your WiFi network again. |
C706
| Message | Advice |
|
C706 Password is wrong |
Please confirm your wifi password. Make sure you are using the right password. Certain characters may not be allowed in WiFi passwords. |
C708
| Message | Advice |
|
C708 #N/A |
Turn off/deactivate WiFi on your Thermomix TM6 and restart your internet router. Restart the Thermomix TM6 and login to your WiFi network again once your router is ready. Make sure you are using the right wifi password by ticking "show password" on the screen. |
C709
| Message | Advice |
|
C709 #N/A |
Due to connection error it may not be immediately resolved. Please try in a few hours prior to connecting again. Update the software once it is connected. If the error persists, contact Customer Happiness. |
C710
| Message | Advice |
|
C710 WPS failed. Please try again in a few minutes. |
Please try again later. Select your WiFi network manually from the list provided on your Thermomix TM6®6. Enter your username and password on the screen. Perform factory reset. If the error persists, contact Customer Happiness. |
C711
| Message | Advice |
|
C711 #N/A |
Please try again later. Deactivate the WiFi connection. Restart your device. Log in to WiFi again. Perform factory reset. If the error persists, contact Customer Happiness. |