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Thermomix® TM6 System Messages C001 - C299

Sometimes, your Thermomix® TM6 may display system messages ranging from C001 to C299. If you encounter one of these messages, you can find instructions on how to address it by referring to the message displayed on your Thermomix® screen in this article. 

Please identify the code on your Thermomix® TM6 and find it in the list down below.

If you need further assistance, please contact us at https://service.thermomix.com/hc/en-us/requests/new. Our Customer Happiness agents will get back to you in 1-2 business days.

C11
Message Advice

C11

Thermomix® switches off. Please confirm and restart.

 

Please switch your Thermomix® off and then restart it. If the error persists, please contact Customer Happiness.
C12
Message Advice

C12

Thermomix® switches off. Please confirm and restart.

 

Please switch your Thermomix® off and then restart it. If the error persists, please contact Customer Happiness.
C13
Message Advice

C13

Thermomix® switches off. Please confirm and restart.

 

Please switch your Thermomix® off and then restart it. If the error persists, please contact Customer Happiness.
C22
Message Advice

C22

Thermomix® is recovering. Please wait.

 

Please wait for your Thermomix TM6® to recover. If the error persists, please contact Customer Happiness.
C23
Message Advice

C23

Please clean contact pins on the bowl base.

 

Please clean the contact pins on the base of your Thermomix TM6® Mixing Bowl. If the error persists, please contact Customer Happiness.
C24
Message Advice

C24

Thermomix® is recovering. Please wait.

 

Please wait for your Thermomix TM6® to recover. If the error persists, please contact Customer Happiness.
C25
Message Advice

C25

Motor overload. Please check if the bowl contents block the knife.

 

Please check if the content of the Mixing Bowl blocks the knife. If this is the case, carefully remove the food that blocks it. Reduce the quantity of ingredients inside the Mixing Bowl. If the error persists, please contact Customer Happiness.
C29
Message Advice

C29

The motor is too hot. Wait until the motor has cooled down. Please check the air vents at the bottom and the back of the appliance. Please clean the protection grids

 

Please allow your Thermomix TM6® to cool down. Make sure the air vents are not blocked and the protection grid is clean. If the error persists, please contact Customer Happiness.
C30
Message Advice

C30

Thermomix® is recovering. Please wait.

 

Please wait for your Thermomix TM6® to recover. If the error persists, please contact Customer Happiness.
C32
Message Advice

C32

Thermomix® is recovering. Please wait.

 

Please wait for your Thermomix TM6® to recover. If the error persists, please contact Customer Happiness .
C34
Message Advice

C34

Motor overload. Please check if the bowl contents block the knife.

 

Please check if the content of the Mixing Bowl blocks the knife. If this is the case, carefully remove the food that blocks it. Reduce the quantity of ingredients inside the Mixing Bowl. If the error persists, please contact Customer Happiness.
C37
Message Advice

C37

Thermomix® is recovering. Please wait.

 

Please wait for your Thermomix® to recover. If the error persists, please contact Customer Happiness
C38
Message Advice

C38

Thermomix® is recovering. Please wait.

 

Please wait for your Thermomix TM6® to recover. If the error persists, please contact Customer Happiness.
C52
Message Advice

C52

Please clean contact pins on the bowl base.

 

Please clean the contact pins on the base of your Thermomix TM6® Mixing Bowl and dry them. If the error persists, please contact Customer Happiness.
C53
Message Advice

C53

Please clean contact pins on the bowl base.

 

Please clean the contact pins on the base of your Thermomix TM6® Mixing Bowl and dry them. If the error persists, please contact Customer Happiness.
C55
Message Advice

C55

Scales are not working correctly and have been deactivated. Please restart the device.

 

Please restart your Thermomix TM6®. If the error persists, please contact Customer Happiness.
C56
Message Advice

C56

Scales are not working correctly and have been deactivated. Please restart the device.

 

Please restart your Thermomix TM6®. If the error persists, please contact Customer Happiness.
C60
Message Advice

C60

Thermomix® is recovering. Please wait.

 

Please wait for your Thermomix TM6® to recover. If the error continues for more than a day, please contact Customer Happiness.
C69
Message Advice

C69

Thermomix® is recovering. Please wait.

 

Please wait for your Thermomix TM6® to recover. If the error persists, please contact Customer Happiness.
C72
Message Advice

C72

Please contact customer service. The device switches off automatically. Please confirm.

 

Please confirm and allow your Thermomix TM6® to switch off. Contact Customer Happiness.
C110
Message Advice

C110

Scales are not working correctly and have been deactivated. Please restart device.

 

Please restart your Thermomix TM6®. If the error persists, please contact Customer Happiness.
C140
Message Advice

C140

Mixing Bowl not in position. Place Mixing Bowl into correct position.

 

Please switch off your Thermomix TM6®. Clean and dry the pins on the bottom of the Mixing Bowl. Place the Mixing Bowl in the right position. Restart your Thermomix TM6®. If the error persists, please contact Customer Happiness.
C142
Message Advice

C142

The lid cannot be locked into position. Check mixing bowl and lid are positioned correctly.

 

1. Please make sure the bowl and lid are positioned correctly.
2. Clean the locking arms and Mixing Bowl lid if any food debris.
3. Perform a Factory Reset (under Menu > Settings)
4. Try another Mixing Bowl if you have one
5. If no error code is triggered with the additional Mixing Bowl, replace the original Mixing Bowl.
6. If the error persists, please contact Customer Happiness
C143
Message Advice

C143

The lid cannot be locked into position. Check mixing bowl and lid are positioned correctly.

 

1. Please make sure the bowl and lid are positioned correctly.
2. Clean the locking arms and Mixing Bowl lid if any food debris.
3. Perform a Factory Reset (under Menu > Settings)
4. Try another Mixing Bowl if you have one
5. If no error code is triggered with the additional Mixing Bowl, replace the original Mixing Bowl.
6. If the error persists, please contact Customer Happiness
C144
Message Advice

C144

The lid cannot be locked into position. Check mixing bowl and lid are positioned correctly.

 

1. Please make sure the bowl and lid are positioned correctly.
2. Clean the locking arms and Mixing Bowl lid if any food debris.
3. Perform a Factory Reset (under Menu > Settings)
4. Try another Mixing Bowl if you have one
5. If no error code is triggered with the additional Mixing Bowl, replace the original Mixing Bowl.
6. If the error persists, please contact Customer Happiness
C145
Message Advice

C145

The lid cannot be locked into position. Check mixing bowl and lid are positioned correctly.

 

1. Please make sure the bowl and lid are positioned correctly.
2. Clean the locking arms and Mixing Bowl lid if any food debris.
3. Perform a Factory Reset (under Menu > Settings)
4. Try another Mixing Bowl if you have one
5. If no error code is triggered with the additional Mixing Bowl, replace the original Mixing Bowl.
6. If the error persists, please contact Customer Happiness
C146
Message Advice

C146

Mixing bowl lid cannot be unlocked. Check for any obstruction to locking arms.

 

1. Please make sure the bowl and lid are positioned correctly.
2. Clean the locking arms and Mixing Bowl lid if any food debris.
3. Perform a Factory Reset (under Menu > Settings)
4. Try another Mixing Bowl if you have one
5. If no error code is triggered with the additional Mixing Bowl, replace the original Mixing Bowl.
6. If the error persists, please contact Customer Happiness
C147
Message Advice

C147

Mixing bowl lid cannot be unlocked. Check for any obstruction to locking arms.

 

1. Please make sure the bowl and lid are positioned correctly.
2. Clean the locking arms and Mixing Bowl lid if any food debris.
3. Perform a Factory Reset (under Menu > Settings)
4. Try another Mixing Bowl if you have one
5. If no error code is triggered with the additional Mixing Bowl, replace the original Mixing Bowl.
6. If the error persists, please contact Customer Happiness
C148
Message Advice

C148

No lid detected. Please check.

 

1. Please make sure the bowl and lid are positioned correctly.
2. Clean the locking arms and Mixing Bowl lid if any food debris.
3. Perform a Factory Reset (under Menu > Settings)
4. Try another Mixing Bowl if you have one
5. If no error code is triggered with the additional Mixing Bowl, replace the original Mixing Bowl.
6. If the error persists, please contact Customer Happiness
C149
Message Advice

C149

Please check blocked lid sensor.

 

Please make sure the lid is positioned correctly. If the error persists, please contact Customer Happiness.
C150
Message Advice

C150

Please contact customer service. Device switches off automatically. Please confirm.

 

Please confirm and allow your Thermomix TM6® to switch off. Contact Customer Happiness.
C151
Message Advice

C151

Unexpected shutdown. Please always use the selector to shut down your Thermomix®

 

Please use the selector to switch off your Thermomix TM6®. If the same error occurs immediately afterwards, contact Customer Happiness.
C152
Message Advice

C152

No Message, System Code displayed only

 

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness
C153
Message Advice

C153

Thermomix® is recovering. Please wait.

 

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness
C160
Message Advice

C160

Thermomix® is recovering. Please wait.

 

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness
C161
Message Advice

C161

Thermomix® is recovering. Please wait.

 

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness
C162
Message Advice

C162

Thermomix® is recovering. Please wait.

 

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness
C187
Message Advice

C187

Lid will unlock as soon as the temperature in the bowl is below 95°C.

 

Please check the temperature of the Mixing Bowl. If the Mixing Bowl feels warm to the touch, wait and let it cool down. If the LED is green and the lid opens, all is normal. If the lid does not open or the Mixing Bowl feels cold to the touch and the LED is red, please contact Customer Happiness.
C197
Message Advice

C197

Transport mode not allowed

 

Please restart your Thermomix TM6®. If the error persists, please contact Customer Happiness.
C208
Message Advice

C208

Thermomix® is recovering. Please wait.

 

Please allow your Thermomix TM6® to open or close. If this takes longer than 10 seconds on regular basis, please contact Customer Happiness.
C209
Message Advice

C209

Thermomix® is recovering. Please wait.

 

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness
C211
Message Advice

C211

Thermomix® is recovering. Please wait.

 

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness.
C224
Message Advice

C224

This mode will be available as soon as the bowl temperature has dropped below 60°C

 

Bowl content is too hot for selected mode which does not allow hot content (>60°C). Please allow your Thermomix® to cool down. If the error persists, please contact Customer Happiness.
C225
Message Advice

C225

This mode will be available as soon as the bowl temperature has dropped below 60°C

 

Bowl content is too hot for selected mode which does not allow hot content (>60°C). Please allow your Thermomix® to cool down. If the error persists, please contact Customer Happiness.
C243
Message Advice

C243

Thermomix® is recovering. Please wait.

 

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness.
C246
Message Advice

C246

Thermomix® is recovering. Please wait.

 

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness.

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