Buy
Solutions for payment options, financing and common questions asked before purchase.
Buy
Solutions for payment options, financing and common questions asked before purchase.
-
What is the Trade-In Program?
For those customers that currently own a Thermomix® TM31 unit, who now wish to purchase a new Thermomix® TM6™ unit, we offer a trade-in amount of $335 (in the form of a refund to your original p...
-
Can I update my method of payment after an order is placed?
Unfortunately, we are unable to change or modify a payment once the order has been placed. To cancel an order please call our Customer Happiness team at: (888) 867-9375 from 7am to 7pm (CST) Monday...
-
Can I purchase a 220v Thermomix® in the US?
The US Market Thermomix® is 110v only. Service for the USA version TM might not be available in other countries.
-
How many Thermomix's® can I buy?
Two Thermomix's® can be purchased at one time. If there is interest in purchasing more than 2, customers should contact customer service at 1.888.867.9375 for more information.
-
If a customer is shipping a Thermomix® to a state outside of California, why does Thermomix® collect sales tax?
Thermomix® is required to collect sales tax in accordance to a specific state’s law when it has what is called a “sufficient physical presence” due to, but not limited by, any of the following: tem...
-
What US states are eligible for shipping?
Only the 48 continental states and Hawaii and Alaska are available for shipping of Thermomix® orders. Unfortunately, US territories, including Puerto Rico, are not eligible for shipping at this time.
-
Does the Thermomix® contain BPA? What is the Prop 65 Warning?
Bisphenol-A (“BPA”) is found in the main components of the Thermomix® (e.g., deep within the base, the underside of the carrier handle, the design cover below the carrier handle, within the face o...
-
How much are the shipping costs and how long does it take?
All Thermomix® TM6™ orders will have a flat rate ground shipping fee of $49 (applicable taxes) with ground shipping. All other orders will have the standard ground shipping rate applied based on sh...
-
What are the dimensions of the Thermomix® ?
Product Dimensions Excluding Varoma Height 13.4"Width 12.8"Depth 12.8Weight 17.53 lbs Varoma Height 5.2'Width 15.1"Depth 10.8Weight 1.76 lbs