Cookidoo® & Cook-key®
Learn more about our Cookidoo® International Recipe Platform and find info on setting up your Cook-key®
Cookidoo® & Cook-key®
Learn more about our Cookidoo® International Recipe Platform and find info on setting up your Cook-key®
-
How do I know when my Cookidoo Membership will expire?
You can see your membership status on the Website, App and on your Thermomix®. Membership status will say either Active, Trial or Expired. Active means that the account was paid and is within the m...
-
How do I log on to Cookidoo from my TM6 when I am having trouble or my Cookidoo button is Grayed out?
Fix 1: Turn on the TM6. If you are greeted with a screen that says an update is available, please accept the update. Once it updates – and you are connected to WiFi - try logging into Cookidoo. Th...
-
How do I manage my Cookidoo® account?
Please follow the steps below to manage your Cookidoo® account. You can see the following in your account on Cookidoo® Once you are logged into your Cookidoo® at Cookidoo.thermomix.com. 1. In t...
-
How Do I unlink a Cook-Key or TM6?
If your TM6® or Cook-Key® is registered to someone else's account and you don't know how to reach them, please contact Customer Happiness for assistance. If you received your Thermomix® or Cook-key...
-
How do I use my Cookidoo® voucher code?
In order to apply a voucher code, you will need to set up a Cookidoo® account first, then follow the below: ** Please note vouchers can not be applied on your Thermomix directly or in the App. 1....
-
How many recipes can be on a Cookidoo® collection or bookmarked?
Each Collection or your bookmarked recipes can hold up to 500 recipes each.
-
How many recipes/times can I cook with my TM6 once my Cookidoo® membership expires?
Your personal library of bookmarked recipes, created recipes, and collections in your Cookidoo® account remains for 30 days after the subscription expires. You can continue to enjoy producing mout...
-
How to organize recipes
With Cookidoo® you can organize recipes very easily. First search the recipe you would like to cook, then click on the picture of the recipe Afterwards click on add and you can then proceed to a...
-
I get an error when trying to log into cookidoo?
Your Cookidoo profile is linked to a country outside the selected region you are on, for this reason you cannot log in to this Cookidoo® portal. You may get the error code C665. If you live in the...
-
If I scaled a Cookidoo® recipe by myself, where can I find it in my profile?
If you scaled a recipe from Cookidoo®, you can find it in your own created recipes list.
-
What are collections and articles on Cookidoo®?
Collections are a group of recipes organized by theme, which could be a type recipe such as lemonades, breads or even recipes that use two Mixing Bowls or themed by holiday or regions. Articles ar...
-
What content is offered by launching "Created Recipes"?
The new functions include: - Creating your own recipes, adding ingredients, steps and Thermomix® cooking settings. - Importing recipes from Cookidoo® and having the ability to modify them. - Impo...
-
What do I have to do if I don't want to accept the change of ToS (Terms of Service)?
There is no disadvantage to accepting the new ToS (Terms of Service). Please see them here Terms of Service Please Contact Happiness team if you have questions.
-
What do these Cook-key® Error Codes mean?
Cook-Key on TM5 shows an error code: 513, 519, 525, 550, 562 Detach and reattach your Cook-Key ®. If the problem persists, restart your Thermomix ® TM5. If the problem persists, trigger CookKey ...
-
What happens if my Cookidoo® membership is expired? How can I pay for it?
You can renew your Cookidoo® membership by logging into your Cookidoo® account on Cookidoo.thermomix.com. Once logged in you can follow the steps below to renew your membership. Please note this ca...
-
What is a Cook-Key® and how can I purchase it?
The Cook-Key® is an accessory that enables TM5 users to send recipes from Cookidoo®, the online recipe platform, directly to the display of the TM5 via wi-fi. It has a storage capacity of 8 GB and ...
-
What is a Cookidoo® membership?
The Cookidoo® membership is a subscription-based recipe platform. The benefits of Cookidoo®, include access to over 70,000 recipes worldwide along with other great features like creating your own ...
-
What is Cookidoo®? How much does it cost?
Cookidoo® the Thermomix® Recipe Platform, is an online international recipes platform with access to over 70,000 worldwide recipes that provide TM5 and TM6 users with robust recipe search, ingredie...
-
What is recipe shopping? Can I order my ingredients online?
Please note, online recipe shopping is only available for USA recipes. How do I order ingredients online through Cookidoo®? Firstly, you must add the recipes to your shopping list and then view...
-
What is the difference between Cookidoo® and the recipe community?
Cookidoo® is the Thermomix® recipe portal for official Thermomix® recipes, professionally tested to help you make great meals, every time. They are also available with the Guided Cooking feature. H...
-
What is the duration of an in-App subscription?
12 months is the duration and then the in-App subscription will autocancel.
-
What is the prorated charge for Cookidoo® and why does this apply?
If you have recently agreed to upgrade your membership to Cookidoo® 3.0 you will be charged a prorated fee once you select upgrade. Since you have already paid the original membership fee of $39.00...
-
What languages are available for recipes on Cookidoo® and on my TM5/TM6™?
Once you register at Cookidoo.thermomix.com you will have access to all available recipes and the language preference will be in English. The recipe search feature does not depend on your preferr...
-
When my in-App subscription expires will I get a notification on my TM6 screen with the QR Code for renewal?
The expired notification will be shown each time you turn on your TM6® device until the subscription is paid for. The QR will link to the Cookidoo® website, not to the App. Additionally, when acces...
-
Where can I find details about my in-App subscription from Apple?
To manage your Apple subscription you must use your Apple ID. All functionalities like cancelling the subscription or changing payment methods are disabled for customers with active Apple subscript...
-
Where can I find helpful tips and tricks for Cookidoo® recipes?
To see any tips and tricks on Cookidoo®, you will click on the photo of the recipe once you are logged in, and scroll down to the bottom where you may see helpful tips and tricks for this recipe. P...
-
Where can I find recipes for my Thermomix®?
You can find recipes on Cookidoo® which is an online recipe platform with over 70,000 + worldwide recipes. Recipes located on Cookidoo® are guided recipes, making cooking a breeze! You can create...
-
Where can I get the Cookidoo® app, and what features does it have?
The Official Thermomix® Cookidoo® App can be downloaded in the iOS Store and Google Play Store. The App synchronizes with your Cookidoo® profile. By using the App, the Cookidoo® recipe portal allo...
-
Which Wi-Fi versions are compatible with the Cook-Key®?
The Cook-Key® works with best using a 2G (2.4 GHz connection) instead of a 5G (5 GHz Connection) as it is not compatible.
-
Who is legally the seller of the in-App subscription?
Apple