Important Update: Cookidoo® Price Increase

Thermomix® and Cookidoo® together form our inseparable culinary love story. We put all our efforts, knowledge, and technical expertise into our products to ensure our sales force and customers enjoy the best culinary journey. To maintain these high standards amidst increasing costs due to inflation and higher technical hosting costs, a price increase is needed.

• I have already purchased the TM6 but could not activate my 3-month-trial in the period. What should I do to get my free 3-month trial?

  If you need further assistance, please contact us at https://service.thermomix.com/hc/en-us/requests/new. Our Customer Happiness agents will get back to you in 1-2 business days.

• Why does my neighbour get a 6 month free trial with their new TM6 while I only have 3 months?

  We have done thorough internal research and identified that a trial period of 3 months is the key time span for our customers to fall in love with Cookidoo®. Our goal is of course to offer everythi...

• Will the cancellation period be more flexible?

  We will keep the cancellation periods as they are today.

• Will there be a more flexible payment model available?

  Annual payments are considered as preferred option to ensure a long term use of our platform without dealing with any payment issues. Still we are working on more flexible options for our customers.

• I do not want any new features. I like Cookidoo® as it is and I don't want to pay more.

  Then there's good news for you! You can stay in your USD 39/ year price and you don't have to change anything. Just make sure that your payment details are up to date and you will be staying in thi...

• I do not want to pay more and subscribed to USD 55 /year , will it automatically adjust now to USD 65/year?

  No, it will automatically renew at the old price. If you have not cancelled your subscription at any point in time and your payment details are up to date, you will have your subscription still for...

• Will my current annual subscription automatically renew to the new price when it expires?

  No, your subscription will automatically renew at the old price of USD 55 /year unless you cancel it or until the renewal fails due to payment issues. Please make sure to keep your payment details ...

• The price was recently increased, and now it's being raised again? Does this mean it will be raised again soon?

  Thermomix® and Cookidoo® are integral parts of our culinary journey. We strive to maintain and exceed the high standards we set for ourselves. Due to inflation, increased technical hosting costs, a...

• Will there be any new features/functionalities that justify the price increase?

  Thermomix® and Cookidoo® are constantly evolving and we are working hard to always bring new features, modes and accessories for our customers. Did you know we launched the sharing of your own crea...