Cookidoo® & Cook-key®

Learn more about our Cookidoo® International Recipe Platform and find info on setting up your Cook-key®

• Are Thermomix®, Cookidoo® and the Cook-Key® safe from hacker attacks?

  The Cook-Key® doesn’t allow an outside connection. External access is therefore not possible. The Thermomix® is only able to connect to the Cookidoo® recipe portal, which is operated by Vorwerk. ...

• Can a non US Cook-Key® be used on a US TM5?

  Yes. And with this configuration the user can access a non US Cookidoo® account. With the exception of a Cook-Key purchased in China, you will not be able to sync to a us account. 

• Can I use my Cook-key® or TM6® with the purchase of the in-App IOS subscription?

  Yes. As the One Year App IOS store Membership works for the Cookidoo® App, as well as the TM6®/Cook-key® devices.

• Can I add notes to my Cookidoo recipes?

  The “Hints & Tips” section is a great place to include details like: - side dish or serving ideas - specific tools or utensils to use - notes to yourself - variation suggestions 1. Import your...

• Can I adjust the portion sizes for Cookidoo® recipes?

  You can import the recipe by copying the URL of the recipe in Cookidoo then go to created recipes and import and adjust the recipe to your liking! Here is a tutorial: https://cookidoo.thermomix.com...

• Can I connect several Cookidoo® accounts to my TM6™?

     Only one Cookidoo® account can be linked to a TM6™ at any one time. To switch between Cookidoo® accounts on your TM6™, you will need to log out and disconnect the TM6™ from your Cookidoo® profil...

• Can I do an in-App subscription purchase with Android?

  With Android it is currently not possible to offer a Cookidoo® in-App purchase. It is only available via IOS.

• Can I gift someone a Cookidoo® Membership?

  Unfortunately, it is not possible to give a Cookidoo® subscription as a gift.   If you need additional assistance please call our Customer Service team at: (888) 867-9375 from 6am to 6pm (PST) Mond...

• Can I rate a Cookidoo® recipe? Where do I see Cookidoo® recipe Reviews?

  You can rate Cookidoo® recipes by logging into your Cookidoo® account on cookidoo.thermomix.com. Once you are logged in you can search for your favorite Cookidoo® recipe. Below the picture of each ...

• Can I request a refund for the in-App IOS subscription?

  In the event you want a refund for the in-App subscription a refund can be requested by contacting Apple. For more help visit the following page in the Apple knowledge base:https://support.apple.co...

• Can I save my Cookidoo® filter preferences and customize my profile?

  You can create a Cookidoo® Profile where you can do the following: ~Add a name and profile picture ~Set up your preferred cooking style ~Set up a filter preference To get started on creating yo...

• Can I see information regarding my in-App subscription on my TM6®/TM5®?

  You will not be able to see the information regarding the subscription on your TM6®/TM5® if you purchased via the IOS (in-APP) store the information will only be available in the IOS store.

• Can I see information regarding my in-App subscription on the Cookidoo® website?

  For the in-App purchase, you will only be able to see the details of the subscription on the IOS App store.

• Can I use a voucher at the same time as my in-App subscription?

  You cannot redeem any Cookidoo® vouchers while you have an active subscription bought via the IOS store. Once the subscription ends, a voucher can be redeemed on cookidoo.thermomix.com by logging i...

• Can I use an Apple gift card or voucher for in-App purchase for Cookidoo®?

  Please check with Apple support using the link below:https://support.apple.com/en-us/HT201209"

• Can my 6 months free trial be activated during my in-App subscription?

  If you bought an Apple subscription and have recently bought a new Thermomix® TM6® or Cook Key® the 6-month free trial will be available after the Apple subscription ends. To activate the subscript...

• Do I need to be registered with Cookidoo® in order to use the TM6?

  No, the TM6 comes with Simple Ideas, our new welcome book with recipes ready to use. You can access modes and manual cooking without the use of Cookidoo® as well. To access our library of more than...

• Do I need to cancel the in-App subscription?

  No, the in-App subscription will automatically end after 12 months. No notification from Vorwerk® or Apple will be provided. During the in-App subscription you cannot subscribe on the Cookidoo® web...

• Does Cookidoo® work with the TM21 or TM31?

  Guided cooking is not a function of the TM21 or TM31. While you may be able to find recipes created in other countries for TM31, USA created recipes in Cookidoo® will provide recipes only for a TM5...

• How can I create a shopping list in the Cookidoo® recipe portal?

  You can create a shopping list directly in your Cookidoo Account. This makes it easier to keep track of your monthly cooking plan and ensure that you have all the ingredients for the recipes that y...

• How can I share my Cookidoo® recipes?

  Cookidoo®'s mission is to help you spread the love for cooking and enjoying tasty and healthy food with your friends and family. You can now share recipes on social media or email by clicking on th...

• How can I use "Created Recipes" if I have a TM5®?

  As a Thermomix® TM5 customer you can: - upload your own recipes onto your Cookidoo® profile - adapt existing Cookidoo® recipes and save them - upload Thermomix® recipe community recipes onto your ...

• How can I use "Created Recipes" if I have a TM6®?

  As a Thermomix® TM6 customer you can: - upload your own recipes into your Cookidoo® profile - adapt existing Cookidoo® recipes and save them - get Thermomix® recipe community recipes onto your Cook...

• How do I add a recipe to the weekly planner in Cookidoo ®?

  Adding recipes to your weekly planner is easy! Click on the three dots in the lower right corner of the recipe window, choose "Add to My Week", click on the day you want to select and save. If you...

• How do I cancel the automatic membership for Cookidoo®

  Please follow the steps below to cancel your Cookidoo® automatic membership.    Step 1: Log into your Cookidoo® account at cookidoo.thermomix.com.  Step2: Click on your name in the top right hand c...

• How do I change my Cookidoo® account from USA to Canada? What about another country?

  If your Cookidoo® account is registered in USA, Canada, or Mexico then you easily change your account's country of residence by simply logging into your account at cookidoo.thermomix.com and select...

• How do I connect my TM6® to Cookidoo®?

  You must first sign up for an account on Cookidoo.thermomix.com or on the Cookidoo® App. Once you have created an account you can sign into Cookidoo® during your initial set up of the machine. If ...

• How do I create a Cookidoo® account?

  You can set up a Cookidoo® account by following the steps below: 1. Go to Cookidoo.Thermomix.com or download the app on your smart phone. 2. If you visited the website above from a computer, clic...

• How do I find recipes in different languages? How do I filter different types of recipes?

    You can find recipes all from all over the world and filter by language, country and other options. Please note when you register for a Cookidoo® account on Cookidoo.Thermomix.com your search wil...

• How do I get a refund on my Cookidoo® membership?

  Please note there are some limitations on Cookidoo® membership refunds. Thermomix is not able to refund a Cookidoo® membership that was paid more than 14 days in the past. Thermomix is only able to...