For those customers that currently own a Thermomix® TM31 unit, who now wish to purchase a new Thermomix® TM6™ unit, we offer a trade-in amount of $335 (in the form of a refund to your original payment method). Following both the purchase of a new Thermomix® TM6™ unit and the receipt of the trade-in unit at our distribution center, we will refund the below indicated amount to the original payment method^ used to purchase the new Thermomix® TM6™.
In order to qualify for the Thermomix® TM31 trade-in amount, you must:
- Notify our Customer Happiness team before you purchase the new Thermomix® TM6™that is NOT combined with any other offer or bundle., and inform them that you intend to trade-in your Thermomix®TM31 unit.
- Provide our Customer Happiness team with a photo reflecting the serial number of the Thermomix®TM31 unit you plan to trade-in.
- Return the base of the Thermomix®TM31 unit within 30 days of purchasing the new Thermomix® TM6™, regardless of the unit’s condition. Any and all accessories may also be returned but are not required to be returned. The Thermomix® TM31 unit should be placed in the shipping box (along with the packaging) in which you received the new Thermomix® TM6™ unit and returned using the shipping label provided by Thermomix USA.
- Once our Customer Happiness team confirms receipt of your Thermomix®TM31 unit trade-in, we will issue a refund to the original payment method^ used to purchase the new Thermomix® TM6™.
Note: your trade-in unit will be disposed of upon receipt or within 30 days from the purchase date of your new Thermomix® TM6, whichever occurs last. Upon which time, your trade-in transaction cannot be canceled.
In addition, we offer Trade-In's on the below models as well. The same terms and conditions apply:
Trade-in value for TM21 $215 and will be credited back to the method of purchase
Trade-in value for NON-UL RATED (Non-US and Canada ONLY)TM5 or TM6 $335 and will be credited back to the method of purchase
Contact your Thermomix® Independent Consultant or contact our Customer Happiness team by phone at (888) 867-9375or firstname.lastname@example.org to learn more.
Learn more about TM6™ https://www.thermomix.com/experience-online/