For those customers who currently own a Thermomix® TM31 unit, now wish to purchase a new Thermomix® TM6™ unit, we offer a trade-in amount of $335 (in the form of a refund to your original payment method). Following both the purchase of a new Thermomix® TM6™ unit and the receipt of the trade-in unit at our distribution center, we will refund the indicated amount to the original payment method^ used to purchase the new Thermomix® TM6™.
Please note:
In order to qualify for the Thermomix® TM31 trade-in amount, you must:
- Notify our Customer Happiness team before you purchase the new Thermomix® TM6™ that is NOT combined with any other offer or bundle, and inform them that you intend to trade in your Thermomix®TM31 unit.
- Provide our Customer Happiness team with a photo reflecting the serial number of the Thermomix®TM31 unit you plan to trade in.
- Return the base of the Thermomix®TM31 unit within 30 days of purchasing the new Thermomix® TM6™, regardless of the unit’s condition. Accessories may also be returned but are not required to be returned. The Thermomix® TM31 unit should be placed in the shipping box (along with the packaging) in which you received the new Thermomix® TM6™ unit and returned using the shipping label provided by Thermomix USA.
- Once our Customer Happiness team confirms receipt of your Thermomix®TM31 unit trade-in, we will issue a refund to the original payment method^ used to purchase the new Thermomix® TM6™.
Note: your trade-in unit will be disposed of upon receipt or within 30 days from the purchase date of your new Thermomix® TM6, whichever occurs last. Upon which time, your trade-in transaction cannot be canceled.
In addition, we offer Trade-In's on the below models as well. The same terms and conditions apply:
Trade-in value for TM21 is $215 and will be credited back to the method of purchase.
Trade-in value for NON-UL RATED (Non-US and Canada ONLY) TM5 or TM6 is $335 and will be credited back to the method of purchase
** Please note only 1 trade-in unit per TM6 order.
If you need further assistance, please contact us at https://service.thermomix.com/hc/en-us/requests/new. Our Customer Happiness agents will get back to you in 1-2 business days.
Learn more about TM6™ https://www.thermomix.com/experience-online/