I Moved Outside Of The Usa; How Do I File A Claim? To file a claim, you will need to have a US shipping address. If you do not, please contact firstname.lastname@example.org or 888-867-9375. Related articles I Purchased My Tm6™ In Another Country, Can I Purchase Thermomix Care Powered By Extend? How do I know if my unit can be repaired in the US.? Can I Finance The Purchase Of Thermomix Care Powered By Extend? My Varoma lid does not sit flat What If My Email Address Has Changed? What If I Do Not Have Access To The Eshop?