What If My Email Address Has Changed? What If I Do Not Have Access To The Eshop? If you need to update your contact information and/or have no access to the eShop, please contact our Customer Service directly at firstname.lastname@example.org or 888-867-9375. Related articles How do I manage my Cookidoo® account? Where Do I Find My Thermomix Care Powered By Extend Contract Id? Can I change or switch off the Thermomix® TM5 warning tone? I Need To File A Thermomix Care Powered By Extend Claim, Who Do I Contact? What Do I Need To File A Claim? Can I take apart my Mixing Bowl?