Following the purchase of the protection plan, you will receive an email from Extend, the provider of the protection plan, identifying your Extend contract ID, warranty term length, coverage dates, and product name. If you do not receive this email, please contact the Extend Customer Care Team at WarrantyOps@Extend.com.
If you need further assistance, please contact us at https://service.thermomix.com/hc/en-us/requests/new. Our Customer Happiness agents will get back to you in 1-2 business days.