The toll free line for Customer Service is 888-867-9375. Agents are available Mon-Fri 8a-6p, Pacific Time.
- What if the scale in a TM5 is not working properly? (This could be the scale jumping from 0 to max, the weight fluctuating without additional ingredients, or the weight amount doesn’t seem right.)
- How can I update the software on my Thermomix ® TM5?
- Does Vorwerk have an international service web page?
- Is the blade/mixing knife in a TM5 susceptible to breaking into pieces?
- Can I purchase a 220v Thermomix in the US?