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What if the Thermomix switches off unexpectedly?

This error may be due to a defective recipe chip.  In this situation a quick test is needed: remove the chip and use the TM5 without any recipe chip.  If the TM5 works without a chip, the recipe chip needs to be replaced.  If the TM5 does not work correctly without a recipe chip, it is likely the Thermomix needs repair; call Service at 866-867-9375 for next steps.

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