Does Vorwerk® have an international service web page? Yes. For Thermomix® and other Vorwerk® orders purchased outside of the US, customers can visit this page for information on service in their respective country. Related articles What if the scale in a TM5 is not working properly? (This could be the scale jumping from 0 to max, the weight fluctuating without additional ingredients, or the weight amount doesn’t seem right.) Can I purchase a 220v Thermomix® in the US? How can I update the software on my Thermomix ® TM5? TM31 Sealing Ring Replacement Info How do I find over 41,000+ recipes on Cookidoo®?