If your Cookidoo® account is registered in USA, Canada, or Mexico then you easily change your account's country of residence by simply logging into your account at cookidoo.thermomix.com and select ACCOUNT from the drop-down menu under your name. Select CHANGE PROFILE on the far bottom left-hand side of the screen. Scroll down and CHANGE COUNTRY under Country of residence. Yes, it's that easy!
If you reside in any other country then our Customer Happiness team can help transfer your Cookidoo® account to the correct region.
In order to process this request, we will need you please call our Customer Happiness team at 1-888-867-9375 or email them at firstname.lastname@example.org. Our Customer Happiness team will need to verify the email you used for your Cookidoo® account and your current billing address to process this request.