There are a few ways that you will be able to tell when your Cookidoo® Membership expires.
The first way to tell is by logging into your Cookidoo® account on cookidoo.thermomix.com. Once logged please click on your name in the top right hand corner of the screen (click on menu if you are looking this information up on a phone) and then select "Account."
From here you will want to select Membership on the left hand side of the page. Here you will be able to find information on the type of membership you have, the expiration date, and if you have an active membership.
The second way to see when your Cookidoo® Membership will expire is by going to your Thermomix and going to the following screen. Menu>Settings>Cookidoo Account. You will be able to see the expiration date of your Cookidoo® Membership here.
You will also be sent email reminders to let you know that your Cookidoo® Membership is about to expire. These emails are sent 30 days prior to your Membership expiring. Please note the date on these emails will follow the following template DD/MM/YYYY.
If you need additional assistance please call our Customer Service team at: (888) 867-9375 from 6am to 6pm (PST) Monday to Friday, and 7am to 3:30pm (PST). Or email them at firstname.lastname@example.org