When subscribing to a new Cookidoo® subscription, or entering a new credit card, you will receive a reservation of EUR 1 (or equivalent value in another currency) on your credit card.
This means that when you register a new credit, we reserve a symbolic amount of 1 EUR on the card to verify its validity. However, this amount will not be charged to the card, but only reserved.
This also means that we reserve 1 EUR as soon as the customer has entered their credit card details, even if they do not purchase at this time. Please allow 5-7 business days for this charge to be removed from your account.